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Explore our comprehensive Terms & Conditions to understand your rights and obligations. Visit us at 82 High St, Dawlish EX7 9HD, UK. TERMS & CONDITIONS We founded Helping Hands with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below: Our Terms & Conditions: By using our website, making a purchase from Helping Hands could not be safer or easier. We fully comply with the UK Distance Selling Regulations and E-Commerce Regulations so all our customers are able to shop with peace of mind. Under the Distance Selling Regulations, you, the customer, are entitled to cancel items and receive a full refund. Products purchased may be returned, for replacement or refund, if not suitable for your use, provided the product/s are returned to us within 14 days of receipt. This is in addition to your statutory rights. The goods must be unused and sealed in their original packaging and fit for resale. Please note: Personal products will not be refunded due to health and hygiene. We reserve the right to charge for all shipping costs incurred if you are returning a product, unless the product is damaged, incomplete, incorrect or quantities are missing, you must inform us within 24 hours on receipt of delivery. You must give us a reasonable chance to inspect/rectify the damaged products before we can issue a replacement/refund - Any refunds will be made within 14 days of us receiving the returned product/s. We DO NOT issue refunds on any of our 'Hire' equipment due to the equipment no longer being available for booking by other customers so please make sure you definately want the equipment before going ahead with the booking. Orders: All orders placed are subject to the acceptance and availability of the products and we reserve the right to refuse any order/s placed by the customer. We have the right to refuse any order/s for which payment has not been fully cleared. VAT: We are not a VAT registered business so therefore we do not charge any VAT on any of our products. Payments: We accept all major debit/credit cards and Paypal payments excluding American Express. Card payments are processed 'SECURELY' through Paypal Inc so you are able to shop safely and confidentially. Please note: You DO NOT need a Paypal account to purchase any of our products. Paypal Inc provides the largest platform in the world for secure payment transactions giving everyone peace of mind. Our website takes every precaution to protect our customers' information. On placing an order you will be directed to the Paypal invoice page, here you can decide on which payment method you would like to use - Debit/Credit card or Paypal if you have a Paypal account. * Please check you have the security padlock in your web browser in the 'locked' position before continuing with any 'on-line' payments (This should be automatic but it is always a good idea to double check). No card details are ever recorded or kept at Helping Hands. Shipping Charges: All prices quoted are for MAINLAND UK ONLY. For orders outside of mainland uk you will need to contact us first for a shipping quote before we can go ahead with your order. Some destinations that are outside mainland uk include the following: Highlands, Scottish Isles, Isle of Man, Isle of Wight, Scilly Isles, Channel Islands, Southern Ireland any other EU destinations, USA, Canada, Eastern Countries, etc. Delivery: Orders will be delivered to the address shown on the order invoice via Royal Mail or one of our reputable Courier agents depending on the size and weight of your order. If you would like to have your order delivered to a different address please contact us by phone or email as soon as possible so we can add the new address to your order. We aim to despatch orders sent via Royal Mail same day delivery, if ordered before 12pm. Orders placed after 12pm will be despatched next day via Royal Mail. Courier orders will be despatched within 2 days. *Please note: This does not include weekends or Bank Holidays. Contact Business Details: HELPING HANDS 82 High Street Dawlish Devon EX7 9HD Tel: 01626 888085 Email: contact@helpinghands-shop.co.uk HIRE EQUIPMENT TERMS & CONDITIONS Hire Booking Cancellations & Refunds are subject to a non-refundable administration fee of £25.00 for each item booked. Cancellation more than 30 days before date of booking - Full refund less £25.00 administration fee for each item booked + Deposit (where applicable) paid will also be refunded in full. Cancellation less than 30 days before date of booking - Cancellation Fee is 75%. Refund - 25% for each item booked + Deposit (where applicable)paid will also be refunded in full. Cancellation less than 7 days before date of booking - Cancellation Fee is 100% Refund 0% for each item booked - Deposit (where applicable) only will be refunded. We do not refund deposits automatically as we are unable to keep your card details on file due to Data Protection, therefore YOU WILL NEED TO CALL US on your return home so we can issue the deposit refund back to the original card that was used when booking was processed. Please have your card details ready when you call. Refunds can only be returned within 3 months from the end of the hire period . After that deposits will be retained.

Browse Our Gallery of images at Helping Hands in Dawlish HELPING HANDS GALLERY

eGift Cards are now available for a more personal gift option. Simple and easy to purchase at Helping Hands, Dawlish E-Gift Card £10 Amount £10 £15 £20 £30 £50 £100 £150 £200 Quantity Buy Now

Daily Living Aids available now at Helping Hands Dawlish Sort by Quick View Available to Pre-Order or Hire Folding Ramp Price £159.00 Pre-Order Quick View New Arrival Reusable Tubular Slide Sheet Price £58.00 Add to Cart Quick View New Arrival Kool Pak Reusable Hot & Cold Gel Bead Pack Price £7.49 Add to Cart Quick View Pocket Magnifier in Sleeve Price £2.00 Out of Stock Quick View One Handed Tray Price £37.99 Add to Cart Quick View Popular Outdoor Step Price £34.99 Out of Stock Quick View Best Seller Portable Bath Step Price £43.19 Add to Cart Quick View Popular Homecraft Single Stirrup Leg Lifter Price £14.99 Add to Cart Quick View Popular Handy Reachers 24" - 36" Price £14.99 Add to Cart Quick View Homecraft Coiler Shoe Laces x1 Pair Price £9.54 Add to Cart Quick View Popular Drive DeVilbiss Long Handle Shoe Horn - Navy Price £7.79 Add to Cart Quick View New Arrival Adjustable Toilet Frame Price £89.00 Add to Cart Quick View Available to Pre-Order or Hire Perching Stool with Padded Seat, chrome Arms & Back Frame Price £109.00 Add to Cart Quick View Available to Pre-Order Only Height Adjustable ‘Rutland’ Trolley Price £128.00 Add to Cart Quick View Popular Radar Key Price £6.50 Add to Cart Quick View Best Seller Set of 4 Elephant Feet Furniture Raisers Price £36.99 Out of Stock Load More DAILY LIVING AIDS

Helping Hands is a reputable business and has a valid Business Compliance Certificate in which we adhere to the Companies Act 2006 HELPING HANDS CERTIFICATE OF COMPLIANCE WHAT IS COMPLIANCE IN BUSINESS? In business terms, Compliance is about ensuring companies of all sizes and their employees comply with existing National and International laws. The Companies Act 2006 is the main legislation that forms the primary source of UK company law. The main objective of Compliance is to avoid or swiftly identify criminal behaviour and react appropriately to it. Compliance regulations have been put in place to protect you, the customer, our company, our employees, and our property. Essentially, a Compliant company demonstrates that it is a reputable business that respects the interests of their customers & employees by operating responsibly. This includes the following: Complying with applicable industry regulations set out by professional regulators – for example, the Financial Conduct Authority, the Office of Rail and Road, the Law Society or the Environment Agency Complying with finance regulations – such as tax, payroll, HMRC, accounting, record keeping, Companies House and anti-money laundering regulations Employment law and workers’ rights Health and safety for workers and visitors to our premises General Data Protection Regulation (GDPR) Contracts and agreements with third parties Sector-specific permits, licences, permissions

Meet the team who are here to make your shopping experience stressfree at helping hands Our Team What really makes Helping Hands great is the dedicated team members who always provide a discreet & confidential service. Come and meet the people who are standing behind the counter or working behind the scenes to make your shopping experience as easy and stress-free as possible. We guarantee a superior customer service and always with a welcome smile. Get in Touch via Email Get in Touch via Phone Gill Business Owner Jennifer Co-Business Owner Tracy Website Administrator & Sales Shaun Delivery Driver & Qualified Mechanic

Discover Our Delivery Policy at 82 High St, Dawlish EX7 9HD, UK. Learn how Our Delivery Policy ensures prompt and reliable service today! OUR DELIVERY POLICY All delivery prices quoted on our website are for MAINLAND UK ONLY. For orders outside of mainland uk you will need to contact us first for a quote before we can go ahead with your order. Destinations outside mainland uk include the following: Highlands, Scottish Isles, Isle of Man, Isle of Wight, Scilly Isles, Channel Islands, Southern Ireland any other EU destinations, USA, Canada, Eastern Countries, etc. ------------------------------------------- We will always endeavour to keep delivery costs to a minimum. Orders will be delivered to the address shown on the order invoice via Royal Mail or one of our reputable Courier Agents depending on the size and weight of your order. If you would like to have your order delivered to a different address please contact us by phone or email as soon as possible so we can add the new address to your order. We aim to despatch orders sent via Royal Mail same day delivery, if ordered before 12pm. Orders placed after 12pm will be despatched next day via Royal Mail. Courier orders will be despatched within 2 days with full tracking details supplied to each order. *Please note: This does not include Weekends or Bank Holidays, these orders will therefore be despatched the next working day.

Pressure cushions available at Helping Hands Dawlish Sort by Quick View Popular Coccyx Cushion Price £21.59 Out of Stock Quick View Inflatable Ring Cushion Price £12.69 Out of Stock Quick View New Arrival Memory Foam Cushion Price £39.99 Add to Cart PRESSURE CUSHIONS

Walking Aids & Accessories now available at Helping Hands WALKING AIDS & ACCESSORIES Filter by Category All FULL HIRE EQUIPMENT RANGE Price £12 £299 Color Colour Options: Hire Charges: Contact us by phone for our hire charges Length Size: 3ft 6ft Product Options: Visibag without Walking Stick Holder Size Options: Large - W560 x D520 x H940 Medium - W660 x D585 x H765-840 Small - W590 x D490 x H665-740 Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter FULL HIRE EQUIPMENT RANGE Custom Filter MOBILITY AIDS Sort by Quick View Available to Buy Only Nitro SL Super Lightweight Rollator Price £249.00 Add to Cart Quick View Available to Buy or Hire Drive X-Fold Rollator Price £249.00 Add to Cart Quick View Available to Pre-Order Only Suspension Rollator - Drive Price £299.00 Pre-Order Quick View Available to Pre-Order or Hire Lightweight Aluminium Rollator - Red or Blue Price £149.00 Add to Cart Quick View Available to Buy Only Aluminium Seat Height Adjustable Rollator Price £174.00 Pre-Order Quick View Popular Days Steel Tri-Walker Price £130.00 Add to Cart Quick View Available to Pre-Order or Hire Lightweight Aluminium Tri-Walker Price £130.00 Pre-Order Quick View Popular Tri-Walker with Seat Price £205.00 Out of Stock Quick View Available to Buy or Hire Domestic Walking Frame with Wheels - Medium Price £64.99 Out of Stock Quick View Available to Pre-Order Only Height Adjustable ‘Rutland’ Trolley Price £128.00 Add to Cart Quick View Best Seller Visibag Wheelchair/Scooter/Walker Bag + Stick Holder Price £24.99 Add to Cart Quick View Popular Walking Frame Net Bag Price £18.19 Add to Cart Quick View Spare Basket & Tray for Days Tri-Walker Only Price £12.99 Out of Stock Quick View Available to Pre-Order or Hire Folding Ramp Price £159.00 Pre-Order Quick View Available to Buy Only Domestic Walking Frame without Wheels Price £64.99 Out of Stock Quick View Buckingham Caddy Price £44.99 Add to Cart Load More

Discover a wide range of high-quality walking sticks, canes & accessories at our Dawlish location. Find the perfect support for your lifestyle today! Sort by Quick View Best Seller Adjustable, Folding Walking Stick - Black Wave Price £22.09 Add to Cart Quick View Best Seller Adjustable, Folding Glo'n Go Walking Stick Price £25.99 Add to Cart Quick View Adjustable, Folding Walking Stick - Blue Twist Price £22.09 Add to Cart Quick View New Arrival Adjustable, Folding Walking Stick - Amoeba Green, Amoeba Blue Price £22.09 Out of Stock Quick View Popular Hurrycane Walking Stick - Black Price £35.19 Add to Cart Quick View Walking Stick Counter Balance Price £6.69 Add to Cart Quick View Best Seller Walking Stick Wrist Strap Price £3.99 Add to Cart Quick View Bell Shaped Ferrule - 19mm Price £3.50 Add to Cart Quick View Best Seller Shock Absorbing Walking Stick Ferrule - 19mm Price £3.50 Add to Cart Quick View Heavy Duty Walking Stick Ferrule - 19mm Price £3.50 Add to Cart Quick View Heavy Duty Walking Stick Ferrule - 25mm Price £3.50 Add to Cart Quick View Bell Shaped Ferrule - 16mm Price £3.50 Add to Cart Quick View Adjustable, Folding Walking Stick - Blue Wave Price £22.09 Out of Stock Quick View Best Seller Walking Stick Tri Support Ferrule Price £11.99 Out of Stock Quick View Heavy Duty Walking Stick Ferrule - 22mm Price £3.50 Out of Stock Walking Sticks, Canes & Accessories

Incontince Aids Available at Helping Hands Dawlish Sort by Quick View New Arrival Tena Men - Level 3 Price £18.99 Add to Cart Quick View Best Seller Male Urinal Price £10.00 Add to Cart Quick View Female Urinal Price £7.29 Add to Cart Quick View Popular Patient Dry Wipes Price £4.00 Add to Cart Quick View Popular Tena Comfort Mini - Extra Price £11.95 Add to Cart Quick View Popular Tena Comfort Mini - Super Price £13.95 Add to Cart Quick View Available to Pre-Order or Hire Tena Proskin Pull-Up Pants - Medium Price £22.99 Add to Cart Quick View New Arrival Tena Proskin Pull-Up Pants - Large Price £24.99 Add to Cart Quick View Tena Proskin Pull-Up Pants - X Large Price £25.95 Add to Cart Quick View Tena Men Absorbant Protector Pad - Level 1 Price £14.99 Add to Cart Quick View Best Seller Lille Healthcare Disposable Bed & Chair Pads 60x60cm Price £16.90 Add to Cart Quick View Popular Lille Healthcare Disposable Bed & Chair Pads 60x90cm - Extra Price £20.99 Add to Cart Quick View Lille Healthcare Supreme Light Pads Price £10.50 Add to Cart Quick View Lille Healthcare Supreme Fit All-In-Ones Price £17.00 Add to Cart Quick View Popular Washable Bed Protection Pads without Tucks - Pink Price £15.95 Add to Cart Quick View Washable Waterproof Chair Protection Price £11.49 Add to Cart Load More Incontinence Aids

Bathing Aids at Helping Hands, keeping Independence at home Sort by Quick View Long Handled Bathing Sponge - 24" Price £12.00 Add to Cart Quick View Zeal Stainless Steel Air Temperature & Bath Thermometer Price £12.50 Add to Cart Quick View Limbo Waterproof Full Leg Protector - Standard Build Price £31.95 Add to Cart Quick View Limbo Waterproof Half Leg Protector - Standard Build Price £29.95 Add to Cart Quick View Homecraft Shower Mat - 540x540mm Price £19.95 Add to Cart Quick View New Arrival Homecraft Soft Feel Shower Mat Price £24.99 Out of Stock Quick View Suction Shower Head Holder Price £14.00 Out of Stock Quick View Adustable Bath Stool with Swivelling Seat Price £46.79 Out of Stock Quick View Best Seller Height Adjustable Bath Stool Price £40.29 Out of Stock Quick View Available to Buy or Pre-Order Folding Bath Bench without Back Price £52.00 Pre-Order Quick View Available to Pre-Order Only Folding Bath Bench with Back Price £60.00 Pre-Order Quick View Best Seller Portable Bath Step Price £43.19 Add to Cart Quick View Savannah Slatted Bath Board Price £35.00 Add to Cart Quick View Limbo Waterproof Half Arm Protection - Slim Build Price £28.95 Add to Cart Quick View Popular Homecraft Bath Mat - 780x350mm Price £22.99 Add to Cart Quick View Long Handled Net Sponge Price £10.79 Out of Stock Load More BATHING AIDS