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Discover Our Refund Policy at 82 High St, Dawlish EX7 9HD, UK. We ensure customer satisfaction with hassle-free returns and refunds. RETURN & REFUND POLICY By using our website, making a purchase from Helping Hands could not be safer or easier. We fully comply with the UK Distance Selling Regulations and E-Commerce Regulations so all our customers are able to shop with peace of mind. Under the Distance Selling Regulations you are entitled to cancel items and receive a full refund. Products purchased online may be returned, for replacement or refund if not suitable for your use, provided the product/s are returned to us within 14 days of receipt. This is in addition to your statutory rights. The goods must be unused and sealed in their original packaging and fit for resale. Please note: For Health & Hygiene reasons, Personal products can not be accepted for return or refund. FAULTY GOODS ONLY: 0 - 30 - days you can claim a full refund for goods that are of unsatisfactory quality, unfit for purpose or not as described. 30 days - six months you must give the retailer one opportunity to repair or replace it before you can claim a refund Six months or more - you must give the retailer one opportunity to repair or replace it before you can claim a partial refund, and the burden of proof is on you to prove the product is faulty Your legal rights When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. Our policy In addition to your legal rights, we also allow you to return goods if you simply change your mind. Please return the unused goods to us with the original till receipt within 14 days and we will offer you an exchange or a credit note. We reserve the right to charge for all shipping costs incurred if you are returning a product, unless the product is damaged, incomplete, incorrect or quantities are missing, you must inform us within 24 hours on receipt of delivery. HIRE EQUIPMENT CANCELLATIONS & REFUNDS Please be aware when cancelling pre-booked Hire Equipment a £25.00 non-refundable administration fee will be charged for each item booked. REFUNDS: Cancellation more than 30 days before date of booking - Full refund less £25.00 administration fee for each item booked. Cancellation less than 30 days before date of booking - Cancellation Fee is 75% Refund 25% for each item booked. Cancellation less than 7 days before the date of booking - Cancellation fee is 100%. Refund 0%. DURING THE HIRE PERIOD SCOOTERS MUST NEVER BE USED OR STORED IN THE RAIN THEREFORE PLEASE ARRANGE BEFORE BOOKING A SCOOTER THAT YOU ARE ABLE TO STORE IT IN A DRY PLACE I.E: CARAVAN/CHALET OR CAR BOOT. ANY DAMAGE CAUSED FORFEITS YOUR DEPOSIT AND A CLAIM AGAINST YOUR HOME INSURANCE.

Thermal Wear - Mens now in stock at Helping Hands Dawlish Sort by Quick View Special Offer Mens Long Sleeve Thermal Vest Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Long Sleeve Thermal Vest Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Short Sleeve Thermal Vest Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Short Sleeve Thermal Vest Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Short Sleeve Thermal Vest Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Thermal Long Johns Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Special Offer Mens Thermal Long Johns Regular Price £6.99 Sale Price £5.24 Add to Cart Quick View Mens Thermal Socks Price £6.99 Add to Cart Quick View Mens Extra Long Extreme Thermal Socks Price £7.49 Add to Cart Quick View Mens Heat Control Thermal Socks Price £6.99 Add to Cart Quick View Mens Sleep Socks Price £2.99 Add to Cart Mens Thermal Wear

Get in touch with us at 82 High St, Dawlish EX7 9HD, UK using our user-friendly Contact Form. We're here to help with any inquiries you may have. Contact Us 82 High St, Dawlish EX7 9HD, United Kingdom Email: contact@helpinghands-shop.co.uk Phone: 01626 888085 www.facebook.com/helpinghandsdawlish

Find high-quality PPE & essential products at our Dawlish location. From masks to sanitizers, we have what you need to stay safe and protected. Sort by Quick View New Arrival Universal Aseptic Dressing Pack Price £1.79 Add to Cart Quick View Clear Vinyl Powder Free Disposable Gloves Price £14.99 Add to Cart Quick View Disposable Aprons x 100 Price £10.00 Add to Cart Quick View Disposable Oversleeves x 40 Price £3.10 Add to Cart Quick View Disposable Oversleeves x 50 Price £3.90 Add to Cart Quick View Popular Patient Dry Wipes Price £4.00 Add to Cart PPE & ESSENTIAL PRODUCTS

Wheelchair & Scooter Accessories at Helping Hands Dawlish Sort by Quick View Popular Universal Mobility Scooter Tiller Cover Price £10.99 Out of Stock Quick View Wheelchair Fleece Overlay Price £38.99 Add to Cart Quick View Wheelchair Transport Cover Price £69.49 Add to Cart Quick View Best Seller Visibag Wheelchair/Scooter/Walker Bag + Stick Holder Price £24.99 Add to Cart Quick View Wheelchair Under Seat Bag Price £36.39 Add to Cart Quick View Available to Pre-Order or Hire Folding Ramp Price £159.00 Pre-Order Quick View Popular Flat Hem Poncho Price £32.49 Out of Stock WHEELCHAIR & SCOOTER ACCESSORIES

Discover our Accessibility Statement for Helping Hands at 82 High St, Dawlish. Learn how our Accessibility Statement for Helping Hands ensures access. ACCESSIBILITY STATEMENT Accessibility Statement for www.helpinghands-shop.co.uk This is an accessibility statement from Helping Hands. Conformance status: The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.helpinghands-shop.co.uk is fully conformant with WCAG 2.2 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions. Feedback: We welcome your feedback on the accessibility of www.helpinghands-shop.co.uk. Please let us know if you encounter accessibility barriers on www.helpinghands-shop.co.uk: Phone: 01626 888085 E-mail: contact@helpinghands-shop.co.uk Visitor Address: 82 High Street, Dawlish EX7 9HD Postal Address: 82 High Street, Dawlish EX7 9HD *This statement was created on 21 July 2025 using the W3C Accessibility Statement

Explore Our Hire Equipment including mobility scooters, wheelchairs, and more. Visit us in Dawlish for top-quality Hire Equipment. OUR HIRE EQUIPMENT 2026 We offer a convenient, reliable and affordable Hire Equipment Service for short term (minimum 3 days) or long term stays. If you are planning a holiday and you have limited space to bring your own mobility equipment, or you are leaving hospital and need mobility aids to help with your recovery then give us a call. We can provide a wide range of equipment to suit your requirements (Subject to availability) Please take a look at our extensive hire equipment range below or you can pop in to our high street shop in Dawlish to see what we can provide. For enquiries or to place a booking, please call us on 01626 888085 or pop in store and we will be happy to process a booking for you. *Please note, for your safety & comfort, we do ask for certain requirements when booking so we can provide the appropriate equipment for your needs. Don't delay, book today! Contact us for more details. MOBILITY SCOOTERS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch LIGHTWEIGHT TRANSIT WHEELCHAIRS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch SELF-PROPELLED WHEELCHAIRS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch ROLLATORS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch TRI-WALKERS AVAILABLE FOR SHORT TERM OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch HEIGHT ADJUSTABLE WALKING FRAME with WHEELS AVAILABLE FOR SHORT TERM OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch HEIGHT ADJUSTABLE WALKING FRAME without WHEELS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch HEIGHT ADJUSTABLE PERCHING STOOL AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch ADJUSTABLE TOILET FRAME AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch ADJUSTABLE TOILET FRAME with SEAT AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch HEIGHT ADJUSTABLE STANDARD COMMODE AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch WHEELED COMMODE AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch ADJUSTABLE LOOP BED RAILS AVAILABLE FOR SHORT OR LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch ADJUSTABLE BACK RESTS AVAILABLE FOR SHORT AND LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch 3ft FOLDING RAMP AVAILABLE FOR SHORT AND LONG TERM HIRE CALL US TODAY FOR MORE DETAILS Get in Touch HIRE EQUIPMENT CANCELLATIONS & REFUNDS Please be aware when cancelling pre-booked Hire Equipment a £25.00 non-refundable administration fee will be charged for each item booked. REFUNDS: Hire Booking Cancellations & Refunds are subject to a non-refundable administration fee of £25.00 for each item booked. Cancellation more than 30 days before date of booking - Full refund less £25.00 administration fee for each item booked + Deposit paid will also be refunded in full. Cancellation less than 30 days before date of booking - Cancellation Fee is 75%. Refund - 25% for each item booked + Deposit paid will also be refunded in full. Cancellation less than 7 days before date of booking - Cancellation Fee is 100% Refund 0% for each item booked - Deposit only will be refunded. Please be aware, we do not refund deposits automatically as we are unable to keep your card details on file due to Data Protection, therefore YOU WILL NEED TO CALL US on your return home so we can issue the deposit refund back to the original card that was used. Please have your card details ready when you call. Refunds will only be processed within 3 months from the end of the hire period. After that the deposit will be retained as per our Terms & Conditions. DURING THE HIRE PERIOD IT IS YOUR RESPONSIBILTY TO MAKE SURE THE SCOOTER/S ARE NEVER USED OR STORED IN THE RAIN. THEREFORE, PLEASE ARRANGE BEFORE BOOKING A SCOOTER THAT YOU ARE ABLE TO STORE IT IN A SUITABLE DRY PLACE I.E: CARAVAN/CHALET OR CAR BOOT. ANY DAMAGE CAUSED WILL FORFEIT YOUR DEPOSIT AND/OR A CLAIM AGAINST YOUR HOME INSURANCE WILL NEED TO BE ACTIONED TO COVER THE COST OF A REPAIR/REPLACEMENT.

Personal Care Aids available at Helping Hands Dawlish Sort by Quick View Best Seller Flexible Sock Aid Price £7.29 Add to Cart Quick View Popular Homecraft Single Stirrup Leg Lifter Price £14.99 Add to Cart Quick View Easi-Grip Chiropodist Scissors Price £15.40 Add to Cart Quick View Zeal Stainless Steel Air Temperature & Bath Thermometer Price £12.50 Add to Cart Quick View Opticare Eye Drop Dispenser Price £14.87 Out of Stock Quick View Pill Dispenser Bag Price £2.50 Add to Cart Quick View Black Flat Shoe Laces x1 Pair Price £3.25 Add to Cart Quick View Homecraft Soesi Elastic Shoe Laces - x2 Pairs Price £6.83 Add to Cart Quick View Homecraft Coiler Shoe Laces x1 Pair Price £9.54 Add to Cart Quick View Ladies Cotton Hankerchiefs Price £2.99 Add to Cart Quick View Popular Patient Dry Wipes Price £4.00 Add to Cart Quick View Clear Vinyl Powder Free Disposable Gloves Price £14.99 Add to Cart Quick View Popular Disposable Face Masks - 5pk Price £3.50 Add to Cart Quick View Disposable Aprons x 100 Price £10.00 Add to Cart Quick View Disposable Oversleeves x 40 Price £3.10 Add to Cart Quick View Disposable Oversleeves x 50 Price £3.90 Add to Cart PERSONAL CARE

Sort by New Arrival Quick View Nitro SL Super Lightweight Rollator Price £249.00 New Arrival Quick View Reusable Tubular Slide Sheet Price £58.00 Best Seller Quick View Visibag Wheelchair/Scooter/Walker Bag + Stick Holder Price £24.99 New Quick View Ladies Gentle Grip Socks - Pink Mix Price £5.99 New Quick View Ladies Gentle Grip Socks - Pastel Grey Argyle Price £5.99 New Arrival Quick View Kool Pak Reusable Hot & Cold Gel Bead Pack Price £7.49 Popular Quick View Disability Blue Badge Holder - Black Out of stock New Arrival Quick View Eco Stainless Steel Drinking Straws - 5 Pack Price £2.49 Quick View Adustable Bath Stool with Swivelling Seat Price £46.79 Popular Quick View Radar Key Price £6.50 New Arrival Quick View 7 Day Pill Pouch Price £11.99 Quick View Pill Popper & Pourer Price £7.29 Quick View Homecraft Plug Pull Out of stock Quick View Pocket Magnifier in Sleeve Price £2.00 New Quick View Ladies Gentle Grip Socks - Denin Stripe Out of stock Popular Quick View Mens Diabetic Socks x 3 Pairs Out of stock Best Seller Quick View Flexible Sock Aid Price £7.29 Quick View Gel Ball Hand Exerciser Price £6.99 Popular Quick View Handy Reachers 24" - 36" Price £14.99 Quick View Savannah Slatted Bath Board Price £35.00 Popular Quick View Hurrycane Walking Stick - Black Price £35.19 Popular Quick View Homecraft Everyday Bib Price £18.70 Best Seller Quick View Homecraft Caring Mug Out of stock Quick View Soft Cushion Bendy Cutlery Set Price £24.95 Load More NEW ITEMS NOW AVAILABLE IN 2024

New Arrival Quick View Nitro SL Super Lightweight Rollator Price £249.00 New Arrival Quick View Drive X-Fold Rollator Price £249.00 Available to Order or Hire Quick View ST1 Mobility Scooter - Drive DeVilbiss Price £1,300.00 Available to Buy or Hire Quick View Lightweight Aluminium Rollator - Blue Out of stock Available to Buy Only Quick View Aluminium Seat Height Adjustable Rollator Out of stock Available to Buy or Hire Quick View Lightweight Aluminium Tri-Walker Out of stock Available to Buy or Hire Quick View Expedition Lightweight Transit Wheelchair Price £329.00